We’re here to help
Support,
served simply.
Find quick answers, report a recipe issue, or contact the Protein Picks team directly.
App support
Tell us what happened, which iPhone and iOS version you use, and the steps that led to the problem.
Email supportRecipe correction
Send the recipe name and the ingredient, instruction, dietary label, or nutrition value that needs review.
Report a correctionPrivacy help
Read how the app handles information or contact us with an access, deletion, or privacy question.
Read privacy policyQuick fixes
Before you email.
These answers solve the most common issues in a minute or two.
The app is not showing new recipes
Check your internet connection, reopen the app, and pull down on the recipe list to refresh. Previously downloaded content may remain available while offline.
My favorites or grocery items disappeared
These items are stored locally on your device in the first version. Deleting the app, restoring a device without the relevant backup, or clearing app data can remove them.
A filter gives unexpected results
Clear all filters and add them back one at a time. If the issue remains, email us the filter combination and the recipe you expected to see.
How do I report incorrect nutrition?
Email the recipe name, the value you believe is incorrect, and—if possible—the source or calculation you used. Nutrition values remain estimates.